Flower Care, Policies and Guarantee

Our Guarantee: 

We create exquisite designs using the freshest flowers available and deliver them in a timely manner. If for any reason you are not satisfied, contact us immediately so we can resolve the issue with a replacement or refund. 


Flower varieties and availability are vast. Our inventory changes weekly and by season, on occasion it may be necessary for us to substitute a certain flower or container in your order. If you want something that you don't see on our website, call or email us to describe what you want and we will try to accommodate your request.  Prices may vary – Our main concern is to always deliver premium flowers. Sometimes availability can be compromised due to any number of conditions which can also affect price. The prices listed, while current at posting, can be subject to change. Please confirm pricing with us should you have something specific in mind.  We will always maintain the Roger Beck Florist aesthetic.

Floral Arrangement Care

We guarantee your arrangement will last for 3 to 5 days. A little extra care will make a big difference in your enjoyment of these flowers – Keep the vase filled to the top with clean water. We have already treated the water in your vase with a special solution and there is no need for you to add anything but fresh water. If your arrangement is in a basket or in a shallow dish, please keep the floral foam saturated.Keep your arrangement in a cool place and out of direct sunlight.

65 to 70 degrees Fahrenheit is optimal. Keep away from heating or cooling vents, fans, appliances, and radiators.Remove fading blooms and foliage.
Some flowers last longer than others. To keep your entire arrangement looking fresh, simply pluck any fading flowers.

Green Plant / Blooming Plant / Orchid Plant Care

Keep soil moist; water thoroughly when soil is dry to touch, draining excess water.
Prefers bright diffused sunlight, do not expose to direct sun.
Place in warm location, avoiding excessive hot and cold areas.
Orchids prefer higher humidity.
Refer to specific orchid variety care information for best growing results.
Set plant on a saucer or dish to protect furniture from water.